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Small Enterprise TRAINING >  COACHING>  HIRING> 
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Knowlagent Call Center Talent Management Software

Knowlagent is the only talent management software solution specifically developed to meet the unique training, coaching, and hiring needs of call center agents.

Over 200,000 call center agents use Knowlagent every day.
What is Contact Center Talent Management
AT HOME AGENT SOLUTION >
Knowlagent makes it easy to manage your remote workforce. Keep agents connected to the business and their team. Provide agents and supervisors with the tools to manage performance from a distance.
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OUTSOURCER SOLUTION >
Knowlagent automates manual agent processes, so outsourcers can hire, keep and develop effective agents and grow revenue. You will see immediate improvements in key metrics and profitability.
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Stats & Successes
  • Over 200,000 call center agents use Knowlagent every day.
  • Over 540,000 call center agent candidates have been assessed with Knowlagent.
  • Knowlagent adds over 40 new clients in 2009.
  • Knowlagent reports 100% uptime in 2009.