Knowlagent - Ondemand Call Center Talent Management Software Solutions

Knowlagent Call Center Talent Management Software

Knowlagent is the only talent management software solution specifically developed to meet the unique training, coaching, and hiring needs of call center agents.

Over 200,000 call center agents use Knowlagent every day.

Webinar:
How Sprint Resolves FCR Once and for All

Sprint recently announced how the Knowlagent solution is an important part of their Customer Service improvement strategy.
Read Sprint's press release here.

Coca-Cola Enterprises reduced turnover and improved their Interview-to-Offer ratio with Knowlagent, optimizing frontline performance faster and more affordably than ever before.
Read CCE's case study here.

AT HOME AGENT SOLUTION >
Knowlagent makes it easy to manage your remote workforce. Keep agents connected to the business and their team. Provide agents and supervisors with the tools to manage performance from a distance.
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OUTSOURCER SOLUTION >
Knowlagent automates manual agent processes, so outsourcers can hire, keep and develop effective agents and grow revenue. You will see immediate improvements in key metrics and profitability.
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Call 1-888-566-9457 for more information