Our valued partners are leaders in the industry who market, sell, and support our products or offer complementary products that integrate with our technology.

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. Founded in 1994 and backed by more than 4,000 customers, the company is an experienced leader delivering cost-effective and comprehensive premise-based and hosted solutions.

inContact® is an on demand call center software solution designed to significantly enhance the customer experience, boost call center agent performance and increase profitability. inContact removes the barriers to call center excellence by delivering a comprehensive, flexible call center software platform to connect your customers with the right agents on time, every time.

Aspect enables organizations to turn the potential of unified communications into real business results, through enhanced knowledge worker and agent productivity and by helping optimize business processes throughout the enterprise and contact center for improved agility and responsiveness. Aspect provides these capabilities by leveraging Microsoft unified communications like Microsoft® Active Directory™, Microsoft® Exchange and Microsoft® Office Communications Server 2007.

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world.

Cisco Systems, Inc. is the worldwide leader in networking for the Internet.

Whether it’s managing customer interactions with the contact center, over the Web, or using smartphones, the Genesys software suite dynamically connects customers with the right resources ― self-service or assisted service ― to fulfill customer requests, optimize customer care goals, and efficiently use resources.

GMT Corporation is a leading provider of enterprise workforce optimization solutions that are designed to put the right people in the right place in the right time doing the right things to achieve a company’s business goals. GMT’s flagship workforce optimization solution, GMT Planet®, is deployed in contact centers, retail branches and back offices to help companies worldwide align employee labor supply with workload demand resulting in improved bottom line performance, increased customer satisfaction and reduced operational costs.

The IEX Workforce Management Group at NICE Systems is a leading provider of workforce management, strategic planning and performance management software for call centers.  IEX Workforce Management Group is a leading provider of workforce management, strategic planning and performance management software for call centers.

Merced Systems develops and delivers Sales and Service Performance Management software, providing solutions for contact centers, field sales, retail sales, partner operations, back office functions, and field service groups.