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Knowlagent employees serve lunch to area homeless

Employees kick-off second year of service to MUST Ministries, serving lunch to local homeless population

Atlanta, GA (April 1, 2010) – A group of Knowlagent employees kicked-off the company’s second year of service to MUST Ministries on Tuesday, March 23, serving lunch onsite to shelter residents and other members of the area’s homeless population.

MUST Ministries is a local non-profit organization in Marietta, GA, that provides shelter and services to local homeless, as well as mentoring programs and day services to individuals and families in need including food, clothing, medical and financial assistance.

Knowlagent is committed to serving lunch at MUST once a quarter. This latest day of service begins another year of supporting the organization and the populations it serves.

"Service is a priority at Knowlagent – both to our customers and to our community," said Matt McConnell, Knowlagent CEO. "It is an important part of our culture. Our employees are eager to give back and excited to continue this tradition with MUST Ministries. In addition to benefiting our community, it makes us stronger as a company."

Knowlagent and its employees are long-time supporters of MUST. In 2009, employees served lunch one day each quarter onsite at the organization’s Marietta shelter. In addition to serving hot meals, employees also provided 200 sack lunches to be distributed to shelter residents who need lunch during the workday.

In December, Knowlagent employees decorated the shelter and dining room and provided winter hats and gloves to those in need. In October, they held a transportation drive, collecting and delivering bikes, strollers and money for bus tickets to shelter residents in need of transportation. Employees also stocked the organization’s food pantry with canned goods, peanut butter and toiletries. In July, they painted the Marietta shelter so that it could accommodate additional residents.

About Knowlagent
Knowlagent is the leader in intraday management solutions for contact centers. Its patented RightTime software increases agent performance and productivity by making idle time useful, enabling agents to work on personalized and prioritized activity queues consisting of training, coaching, communication and other off-phone activities. Knowlagent’s solutions are on-demand, easy to use and require no capital expenditures. More than 375,000 agents and managers around the world use Knowlagent’s solutions every day. For more information, call 888-566-9457 or visit us online at www.knowlagent.com.

Media Contact
Melissa Spies
Marketing Manager
Knowlagent
Email: mspies@knowlagent.com
Phone: 888-566-9457

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