KNOWLAGENT SOLUTIONS HELP NON-PROFIT PREPARE ECONOMICALLY DISADVANTAGED PERSONS AND DISABLED VETS TO WORK AS AT-HOME CALL CENTER AGENTS

March 5, 2010 - Learn how non-profit Virtual Training Systems™ (VTS) prepares economically disadvantaged individuals and persons with disabilities to work as at-home call center agents.
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KNOWLAGENT SURVEY FINDS CALL CENTERS READY TO INVEST IN 2010

February 23, 2010 - Leading call center talent management software provider Knowlagent announced findings from its 2010 benchmark study: The Post-Recession Call Center – The Focus, The Spend & The Case for Talent Management. The study finds that call centers are ready to invest in processes and technology to improve agent performance and efficiency.
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KNOWLAGENT EMPLOYEES PROVIDE A DAY OF COMMUNITY SERVICE TO MUST MINISTRIES

December 7, 2009 - On Thursday, December 3, 2009, Knowlagent employees held a day of service at MUST Ministries, an organization located in Marietta, GA that provides a homeless shelter and mentoring programs for men, women, and children as well as day services for low/no income individuals and families in need, including food, clothing, medical, and financial assistance.
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KERRY ENGLE WINS THE 2009 ANNUAL JACK VAUGHAN, JR. HUMAN SERVICES AWARD

November 16, 2009 - The Cobb Community Collaborative Policy Council on Homelessness (PCOH) honored Kerry Engle at the 16th annual Jack Vaughan, Jr. Human Services Award luncheon on Thursday, November 12th, 2009. The annual awards ceremony recognized nominees from local Cobb Co. businesses and nonprofit organizations.
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MATT MCCONNELL INTERVIEWED ON BOLD VENTURES RADIO TALK SHOW

October 15, 2009 - Knowlagent’s Founder & CEO, Matt McConnell, appeared as a guest on radio talk show - Bold Ventures, which highlights entrepreneurs who have looked at their industries and twisted them in significant terms.
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KNOWLAGENT, INC. NAMED TO SOFTWARE MAGAZINE’S 27TH ANNUAL SOFTWARE 500

September 21, 2009 - Knowlagent, Inc. today announced its inclusion on the Software Magazine’s Software 500 ranking of the world’s largest software and service providers, now in its 27th year.
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PAUL HOULE JOINS KNOWLAGENT AS DIRECTOR OF PROFESSIONAL SERVICES

July 10, 2009 - Knowlagent, a leading provider of on-demand solutions for managing call centers, announces the appointment of Paul Houle as Director of Professional Services. Houle brings a history of managing professional services organizations utilizing on-demand solutions.
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