12/07/2009
KNOWLAGENT EMPLOYEES PROVIDE A DAY OF COMMUNITY SERVICE TO MUST MINISTRIES
11/16/2009
KERRY ENGLE WINS THE 2009 ANNUAL JACK VAUGHAN, JR. HUMAN SERVICES AWARD
10/15/2009
MATT MCCONNELL INTERVIEWED ON BOLD VENTURES RADIO TALK SHOW
09/21/2009
KNOWLAGENT, INC. NAMED TO SOFTWARE MAGAZINE’S 27TH ANNUAL SOFTWARE 500
07/10/2009
PAUL HOULE JOINS KNOWLAGENT AS DIRECTOR OF PROFESSIONAL SERVICES
02/19/2009
Nancy Kasik Joins Knowlagent to Lead Customer Care
12/15/2008
Dan Getzewich Joins Knowlagent as SVP of Sales and Business Development
10/29/2008
Knowlagent Announces Coaching & Performance Management General Availability
07/29/2008
Aspect Software Partners with Knowlagent to Offer On-Demand e-Learning and Attrition Solutions to Its Customers
07/16/2008
Knowlagent Welcomes Mark Morel to Board of Directors
05/22/2008
Knowlagent's Attrition Solution Improves Productivity in the Call Center by Narrowing the Field to Only Capable and Committed Candidates
01/07/2008
Knowlagent Announces Exclusive On-Demand Offering of Its Agent Performance Improvement Solution
08/09/2007
Knowlagent and UCN Announce Strategic Alliance
06/12/2007
Knowlagent Expands Offering into Call Center Hiring Function with Job Match Solution
02/28/2007
Knowlagent and CSO Insights Present Global Call Center Service to Sales Study
09/14/2006
T-Com Slovak Seeks Exponential Sales Improvements Through First-Time use of the Knowlagent Solution Suite on European Continent
09/13/2006
Knowlagent Introduces Multiple Solutions for Customer Flexibility and Success
08/05/2006
Knowlagent® Increases Sales Power with Three New Directors
12/15/2005
Sky Chooses Odhinn to Assume Support of Knowlagent Solution
10/19/2005
Knowlagent® Ranked by 2005 Deloitte Technology Fast 500 As One of The Fastest Growing Technology Companies in North America
10/07/2005
Knowlagent® Named in Top 10 of Georgia's Fastest Growing Technology Companies in Deloitte's Technology Fast 50 Programs
10/04/2005
Knowlagent® Named to Software 500 for Fifth Consecutive Year
09/22/2005
Knowlagent® Debbie Qaqish to Speak at the International Contact Center Management (ICCM) Conference and Expo 2005
08/30/2005
Knowlagent® Executive Recognized as Top Entrepreneur by Catalyst Magazine
06/09/2005
Knowlagent's® Inaugural Customer Conference Catalyst Confirms Call Center Industry Wants More Value from Operations
04/21/2005
Knowlagent® Enhances Leadership Team by Adding Director of Best Practices
04/19/2005
Knowlagent Named "Cool Vendor" by Leading Analyst Firm
03/08/2005
Innovative Product Delivery Drives 48 Percent Revenue Growth For Knowlagent® In Flat Enterprise Software Market
02/18/2005
Knowlagent's® New Customer Conference Catalyst Showcases Innovators Sharing Best Practices for Building a Revenue Dimension in the Call Center
02/02/2005
Knowlagent® Names Telecommunications Executive Neil Cox To Its Advisory Board
01/26/2005
Knowlagent® Drives Sales Through Service for Wells Fargo
01/20/2005
Knowlagent® Recognized for Solution Innovation and Executive Leadership
01/19/2005
Knowlagent® Strengthens Leadership Team With CFO and VP Marketing Appointments
10/14/2004
Knowlagent® and Government Sales Force Develop Strategic Alliance To Improve Communications and Customer Service for Federal Government Call Centers
08/12/2004
Knowlagent® r7 Drives Rapid Adoption of Strategic Business Initiatives In The Customer Service Center
07/13/2004
Knowlagent® Philanthropic Program Benefits Georgia's Foster Children
03/25/2004
Knowlagent® Launches Interactive Leadership Forum to Share Best Practices in Agent Performance
02/24/2004
Knowlagent® Strengthens International Presence with Appointment of UK Sales Director and Expanded Partnership with Quality Plus Callscan
02/18/2004
Healthcare Leader Successfully Completes Deployment of Knowlagent® Agent Performance Solution Across 13 Centers/5,000 Agents and Purchases 1,000 New Licenses
02/11/2004
Knowlagent® Agent Performance Solution Version 7.1 Wins 'Product of the Year' As Customer Adoption Increases Among Blue Chip Companies with Business Transformation Initiatives
02/04/2004
Knowlagent® Strengthens Commitment to Agent Performance Best Practices to Help Companies Successfully Manage and Certify the Adoption of Change
01/07/2004
Knowlagent® Expands Relationship with Convergys Corporation To Support Leading Outsourcer's Agent Performance Initiatives in Offshore Contact Centers